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Frequent questions:


How I raise the Web by FTP?

In order to raise your pages by FTP you have several options:

  • Option 1: to use WebFTP (from your Control Panel). It is the method that we recommended to you, by his simplicity and comfort since:

    • You can accede at any time and from any place, through your Control Panel, in the menu “WEB > WebFTP?.

    • You do not need to remember your data of access FTP nor to form nothing. Directly you enter and already you can manage your disc space in the servant.

    • You only need a navigator with installed Java. (If you do not have installed Java the application will request its installation to you the first time).

    He is very simple to use:

    • You will see the page divided in two sections: the one of the left represents your computer and the one of the right to your disc space in the servant. And, in the middle, two bellboys of direction to copy archives from a side to another one (although also you can simply drag & drop)

    • With two options to raise archives: ASCII or Binary (Binary). ASCII for the scripts and text files chooses (webpages…) and Binary for the rest (photos, archives exe…)

    • In addition, you can beat with the right button of the mouse to renombrar archives or folders, create new folders, eliminate…

  • Option 2: to use a FTP program (installed in your equipment).

    If you are decided to use a FTP program, you will have to acquire one and to install it in your computer. Many in the market exist (FileZilla, CuteFTP, WS_FTP, etc.).

    Once installed the program you will have to form an account FTP to be able to connect with the Web server and to raise your pages. You will have to indicate in the configuration the following data (tudominio.com by your name of domain replaces):

    • Servant FTP: ftp.tudominio.com

    • User: tudominio.com

    • Password: the one that corresponds (If you do not remember it you can change it in the Web->FTP section of the Control Panel)

    • Port: 21

    • Directory Web: /html

    • File beginning: index.htm, index.html or index.php

  • Option 3: through protocol FTP of your navigator. Also you will be able to raise your pages from the navigator (Internet Explorer, Mozilla Firefox…), using the following route: ftp://tudominio.com:tucontrase ña@ ftp.tudominio.com/html/

It remembers that:

  • The content Web goes on folder HTML.

  • The beginning page will have to be called index.htm, index.html or index.php.

  • The servants of Think Solutions are LINUX reason why they distinguish capital of small letters. For this reason we advised to you that all the archives of your Web (pages, photos,…) they have its names and extensions in small letters and that you make reference to them in your pages of the same form.

To return to FAQs


1What versions of PHP and MySQL you have in your servants?

2I can use Flash in my webpages?

3You offer connection via SSH or by telnet?

4How I can change to a Hosting superior?

5How I can lodge several domains in a same space of lodging?

6I can change to the direction URL where redirige my domain?

7What I do if I have problems with the erasure of folders?

8How I raise the Web by FTP?

9How to raise the Web with Dreamweaver?

10-Which are the types of registries DNS?

11-What entrances DNS I must form for being able to direct the mail to an external servant?

12-How to erase registries DNS?

13-I can create subdomains with my Hosting?

14-What recommendations you give me for the programming with cgi?

15-How I can personalize my pages of error?

16-How I can restrict the access to directories by means of .htaccess?

17-Have problems in capital letters and small letters. To what it must?

18-How I can accede to the Control Panel of my Hosting?

19-What happens if I surpass the transference of my Web?

20-How I discharge from the hospital a data base?

21-Need that from my Web can be realised safe transactions. What I need?

22-How I discharge from the hospital mail accounts?

23-How I can create redirigidas email addresses and alias?

24-I can extend the size of the email addresses?

25-How many usuary it includes a mail list?

26-I can extend the size of the email addresses?

27-How I can change the password of my mailbox?

28-What happens if forgetfulness the password of my account of mail?

29-How I can form an account of mail in Outlook Express?

30-La configuration of the mail is correct, but it gives problems me. What tests I can realise to solve it?

31-Los mailboxes of my Outlook Express give problems. What I can do?

32-What solution has a full mailbox (Overcuota)?

33-What I do with the messages that say that a virus has intercepted itself?

34-How I can read the e-mail from the Web (Webmail)?

35-How I form filter antiSpam?

36-How I form advanced filtrate antiSpam?

37-How I form the car message answer of vacation?

38-What advice you give me to work with associates of much so large?

39-How active the account catch-all?

40-What I must make to authenticate my mail (authentication smtp)?

41-Difference between IMAP4 and MGP

42-How it is SSL BASIC including?