Policy of protection of personal data

Ref: PPDP_230518

1. - Object and scope of application.

Tesys Internet S.L.U. (in future, Solutions Thinks), in accordance with Regulation (the EU) 2016/679, of the European Parliament and the Council, of 27 of April of 2016 (RGPD), it shows the present Policy in relation to the treatment of the personal data.

This Policy will be applicable:

To the users who visit the webpage of Thinks Solutions (http://www.hosting-ehost.com/).
To those who, of voluntary form, put itself in touch with Thinks Solutions through e-mail, chat or which they compliment one of the forms of collection of data published in the webpage of Thinks Solutions.
To those who they ask for information on the services of Thinks Solutions, or solicit to comprise of some of the commercial law actions of the same.
Those who contract some of the services of Thinks Solutions, formalizing the corresponding contractual relation.
To those who use any other present service in the http://www.hosting-ehost.com/ website if it implies the personal data communication to Thinks Solutions or the access to data by Thinks Solutions to serve its.
To any others that grant their express consent, directly or indirectly, so that their data are treated by Thinks Solutions in relation to anyone of the indicated purposes about this Policy.

The user and/or client assume the responsibility of the veracity of the data by him facilitated, committing itself to that the same are certain and they are updated, not being able to use the identity of another person nor to communicate his personal character data unless he credits to have an authorization with legal validity. To such effects, the user and/or client will be the only person in charge against any damage, direct and/or indirect that he causes to third parties or to Solutions by the use of personal character data of another holder without its previous authorization Thinks, or their own personal character data when these are false, erroneous, are not updated or are inadequate. The user and/or client who communicates the personal character data of a third party will be responsible for to have successfully obtained the interested consent for the own one, as well as for the consequences on the contrary.

The user and/or client who communicates personal data to Think Solutions declares to be adult according to the arranged thing in the Spanish legislation, not having to provide data on the contrary to Thinks Solutions. Any data facilitated by a junior will require of the consent or previous authorization of its parents, legal tutors or representatives, who will be responsible for the personal data facilitated by the minors to their position.

The present Policy will be of subsidiary application in relation to other conditions on the collection or personal data processing that could settle down with special character and be communicated through forms of registry or contracts of the particular services, being this complementary Policy of the mentioned ones in what it was not predicted specifically in the same.

The use of the services of Thinks Solutions requires the express acceptance of the present Policy of protection of data.

2- Finn of the collection and treatment of the data by Thinks Solutions.

Web Solutions has several files where it picks up and it stores the personal data that are communicated to him as their person in charge of the treatment. Next the purposes of the collection are indicated and personal data processing on the part of Thinks Solutions:

With respect to the “cookies�?, used by Solutions Thinks about the navigation of its http://www.hosting-ehost.com/ webpage and that is stored in the team of the user (computer or movable device) compiling information on these visits, the purpose is to improve the usability of this webpage, to facilitate navigation by the same, to know the habits and needs navigation of the users to be able to adapt to them and to obtain data with statistical aims. About the case of the users who are clients of Think Solutions, the information successfully obtained through the cookies also serves for their identification when acceding to the tools that Solutions Thinks makes its available to manage the contracted services.
The users can form their navigator so that or he notifies the reception to them of “cookies�?, or avoid it. If the user decided to retire the consent for the reception of cookies after it to have granted, he will have to eliminate all those stored in his equipment and to form the options of the different navigators. Navigation by the webpage of Thinks deshabilitada Solutions once the collection of cookies is possible, although the use of some services will be able to undergo limitations.
The interested ones can consult more information in the Policy of cookies of Thinks Solutions, published in https://www.hosting-ehost.com/legal.
In case the interested ones compliment some of the forms of Thinks Solutions to participate in some of their commercial law actions, its purpose will be the participation in the same, as well as the shipment of advertising information on the services of Thinks Solutions unless the interested one declared of form it express its opposition when their data are picked up. In any case, the interested one will be able at any time to modify the option about the reception of commercial information, through means available for it in Thinks Solutions.
The purpose of the collection and treatment of the data in the cases of shipment of an e-mail to Thinks Solutions or of a personal data communication through any other means (as for example, a form of contact published in http://www.hosting-ehost.coms) will be to take care of the consultations, doubts and requests of information on Think Solutions and its services.
With respect to hiring of the services of Solutions Thinks, the picked up data will be limited the personal data necessary to establish the contractual relation with the client and to make possible the benefit of the services. The purposes with which these data will take shelter and try will be the following:
- The maintenance of the contractual relation according to the nature of the contracted services, being this one the main purpose, so that Solutions Thinks can contact with the client through e-mail, telephone or of any other means indicated by this one.
- In order to make possible the shipment of documentation and information in relation to the contracted services and for the shipment of commercial communications whose object is these services or other similars, through e-mail, postal mail, telephone, SMS or of any other means indicated by the client, unless this one declares of form it express its opposition when it realises the hiring. Independently to the option chosen by the client in the hiring process, the client will be able at any time to modify his decision and so many times as she wishes, through specific section available in his Area of Client, choosing if she wishes to receive or commercial information of Does not think Solutions.
- The maintenance of the historical registries of the trade relations of Thinks Solutions, during the legally established terms.
- In the cases about which the access or treatment on the part of Thinks Solutions is realised with respect to personal data in which the client had the condition of person in charge or in charge of the treatment, Thinks Solutions will act as in charge of the treatment according to the anticipated thing in Art. 28 of the RGPD. The section “Thinks Solutions as in charge of the treatment�? including about this Policy collects more on the matter.
- Web Solutions will come to retain and to conserve certain generated data of traffic during the development of the communications, as well as to communicate these data to the competent organs whenever the predicted legal circumstances concur, all this in accordance with Law 25/2007, of 18 of October, conservation of data regarding the electronic communications and to the public networks of communications.
- For all the purposes that appeared collections of express form in contracts corresponding to each one of the services contracted by the client and accepted by this one.

3- Adressees of the data.

They will be adressees of the personal data picked up by Thinks Solutions:

Those suppliers of Think Solutions that participate in the benefit of the services, if it were necessary to make possible the same.
The societies that are member of the enterprise Group to which Solutions Thinks belongs, understood this one according to the established thing in Art. 42 of the Code of Commerce, whose activity is the commercialization of services of equal or similar nature offered by Thinks Solutions (for example, name services of domain, lodging Web or electronic commerce).
The Forces and Bodies of Security of the State, as well as judicial or administrative organs, if the collaboration of outside Thinks Solutions required to provide information related to its clients or services, according to the Law.
Any other that is necessary to make possible the benefit of each service in particular, providing the necessary information in contracts of the services of Thinks Solutions, that they are accepted of express form by the clients.

4. - Term of conservation of the data.

The conservation of the personal data on the part of Thinks Solutions will be realised during the term of time that outside strictly necessary to fulfill the purposes picked up in the present Policy, being maintained Solutions properly Thinks blocked these data in addition during the period in which responsibilities could be derived from their relation with the clients.

With respect to the data object of conservation according to Law 25/2007, of 18 of October, conservation of data regarding the electronic communications and to the public networks of communications, the period of conservation of the same will be the detailed one in this norm.

5. - Right of the users.

The rights of the users in relation to the collection and data processing on the part of Think Solutions are the following, recognized by the RGPD:

Straight of access: The users must right to solicit and to obtain data of Thinks Solutions on its personal data, to accede to them and to obtain data on its treatment.
Right to obtain a copy of its personal data.
Straight of suppression: The users can ask for the suppression of the data when they are not or necessary for the purpose for which they provided themselves or if the rest of circumstances anticipated by the RGPD concurs.
Straight of rectification: In case their data were incorrect or incomplete, the users must right to ask for the rectification of the same.
Straight of limitation of the treatment: In the cases anticipated in Art. 18 of the RGPD, the users they must right to solicit that the treatment of its personal data is limited, so that the decontamination operations are not applied the same that correspond.
Right to the portability: The users must right to receive the personal data that are incumbent to them in a structured format and of common use, being been requisite necessary that these data are incumbent exclusively on the user and had been facilitated by this one to Thinks Solutions.

For the exercise of their rights, the users will be able to use the following routes:

About the case of users who are clients of Think Solutions: the clients have to their disposition the tool “Area of Client�?, to whom she accedes herself of form authenticated from http://www.hosting-ehost.com/ and that has a specific section where the data can be verified at any time.
About the case as much of users nonclients as of clients of Think Solutions: They have to his disposition the info@hosting-ehost.com email address, to that will be able to send an e-mail to exert their rights. If they also wish it they can do it through shipment of a request accompanied by his national identity document or valid document that it credits his identity, sent to the Commercial Department of Tesys Internet S.L.U., cs Surrounds 16, Industrial estate Portalada, 26006 Logroño (La Rioja) Spain, l, specifying the right that wish to exert.

Web Solutions reserves the right to acquire a canon by the administrative costs that are derived in the cases of unfounded or manifestly excessive requests by their repetitive character, as well as the right to refuse to act with respect to the same, according to the Art. 12,5 RGPD.

6. - International transferences.

About the case of services of Solutions Thinks that they require of the accomplishment of international transferences to make possible the benefit of the same, this circumstance will be indicated in the contract corresponding to the concrete service contracted by the client and accepted of express form by this one of previous form to the same.

7. - Authority of control.

In the case of considering that the treatment of its personal data has not been realised according to the effective legislation, the users will be able to communicate it to the control authority that in each case corresponds. In Spain, the control authority is the Spanish Agency of Protection of Data, whose data of contact are published in http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/contacteciudadano/index-ides-idphp.php

8. - Solutions as in charge of the treatment thinks.

In relation to the personal data with respect to which the client showed the condition of person in charge or in charge of the treatment, Solutions Thinks will treat these data according to the concordant Art. 28 RGPD and, when it is necessary for the benefit of the contracted services. Web Solutions will act in this case as in charge of the treatment, according to the indicated conditions next:

Web Solutions will deal with these data according to the instructions the client responsible or ordered of the treatment, not using them for an aim different from which appear in the present Policy and/or in the contractual conditions that are of application.
Once fulfilled the benefit of the services object of the treatment of the personal data it will be come to the destruction from the same, like to the one of any support or documents in which some personal data consists or any information that has been generated during, for and/or by the benefit of the services. However, Solutions Thinks will be able to maintain properly blocked these data during the period in which responsibilities could be derived from their relation with the client.
According to Art. 28 of the RGPD, Solutions Thinks will keep the due professional secret with respect to the personal data to which it must accede and/or try with the purpose of to fulfill in each case with the intention of the contract of the service that is to him of application, as much during as after the completion of the same, committing itself to only use this information for the purpose anticipated in each case and to the same demand level of commitment to any person who within her organization participates in any phase of the treatment of the personal data responsibility of the client.
In case Solutions Thinks destines the data to another purpose or it communicates them or it uses failing to fulfill this Policy or its corresponding contractual conditions, it will be considered responsible for the treatment.
In relation to the form and modalities of access to the data in the benefit of the services, according to the RGPD will be of application the following rules:

In case Solutions Thinks must have access to the located resources of treatment in the facilities of the client, this one will be responsible to establish and to implement the policy and safety measures, as well as to communicate the same to Solutions Thinks, that is committed to respect them and to demand its fulfillment to the people who participate in the benefit of the services.
When Solutions Thinks accedes via remote to the resources of data processing responsibility of the client, this one will have to establish and to implement the policy and safety measures in its remote systems of treatment, being Thinks responsible Solutions to establish and to implement the policy and safety measures in its own local systems.
About the cases in which the service was rendered by Thinks Solutions about its own premises, Solutions Thinks will pick up in its Registry of Activities the circumstances on the data processing in the terms demanded by the RGPD, including safety measures corresponding to this treatment.

Notwithstanding the effective specific legal or prescribed dispositions that could be applicable in each case or of the measures that by own initiative it adopts Solutions Thinks, the access and the treatment of the personal data on the part of Thinks Solutions will be put under the necessary safety measures stops:

To guarantee the confidentiality, integrity, permanent availability and resilience of the systems and services of treatment.
To recover the availability and the access to the personal data of fast form, in case of physical or technical incident.
To verify, to evaluate and to value, regularly, the effectiveness of the technical and organizational measures implanted to guarantee the security of the treatment.
Seudonimizar and to base the personal data, if so

The client authorizes to Thinks Solutions, in quality this one of in charge of the treatment, to subcontract with third parties in name and on behalf of the client, the services of storage, guard of backup copies of data and security, as well as those that were necessary to make possible the benefit of the contracted services, concerning in any case the obligations imposed by the RGPD. The client will be able to go to Thinks Solutions at any time to know the identity the organizations subcontracted for the benefit of these services, which will act according to the terms anticipated in this document and previous formalization with Thinks Solutions of a contract of data processing according to Art. 28,4 of the RGPD.
The client gives his authorization to Thinks Solutions to conduct the battles that next are indicated, whenever they are necessary for the execution of the benefit of the services, being this authorization limited actuación/es necesaria/s to serve and with a tie maximum duration to the applicable contractual conditions:

To only realise the treatment of the personal data in portable devices by the users or profiles of users assigned to the benefit of the services.
To deal with the data outside the premises the client or about Solutions Thinks, only by the users or profiles of users assigned to the benefit of the services.
To the entrance and exit of supports and documents that contain personal data, including which they comprise or they are enclosed to an e-mail, outside the premises under the control of the client responsible for the treatment.
The execution of the procedures of data retrieval that Solutions Thinks is seen in the obligation realise.

Web Solutions does not take responsibility of the breach of the obligations derived from the RGPD or of the corresponding norm in the matter of protection of data on the part of the user and/or client in which to his activity it corresponds and that is related to the execution of the contract or trade relations that unite to him to Think Solutions. Each one of the parts will have to do against the responsibilities derived from their own breach of the contractual obligations and the effective norm.

9. - Data of the person in charge of the treatment.

Social denomination: TESYS INTERNET, S.L.U.

NIF: B-26309096

Head office: C Circunde 16, Industrial estate the Portalada, 26006 Logroño (La Rioja)

E-mail of contact: info@hosting-ehost.com

10. - Data of contact of the Delegate of Protection of Data:

delegadopd@hosting-ehost.com