Frequent questions:
Hosting

S.A. to try to erase a folder by FTP gives error, can be due you to diverse reasons. We indicated the solution to most habitual:

• The folder contains hidden files (Example: .htaccess). You must activate the visualization of this type of archives (hidden) in your program client FTP and erase them before eliminating the folders where they are.

• Account FTP that you are using is not the proprietor of the file:

  • It happens when you raise archives with an account FTP and try to erase them from another different one, or when you try to erase archives by FTP that has generated script (PHP, cgi…) or install program (PHPNuke…).

  • It tries to use propietary account FTP.

In any case, always you can ask for to the technical service the erasure of a folder with which you have problems.